Terms & Conditions
These terms og conditions apply til alle purchases made på Linkbyggingbogen.dk. By completing a purchase, du accept den following terms og conditions.
Company Information
Seller
Company: Bondtofte Holding ApS
Adresse: Frederiksberg Allé 4, 6th floor
Postal Code: 1621 Copenhagen V
Denmark
VAT No: DK34560311
Phone: +45 28 33 82 05
E-post: henrik@linkbuildingbogen.dk
Kontakt Information
Kunde Service: Weekdays 9AM-4PM CET
E-post Response: Within 24 hours
Website: linkbuildingbogen.dk
Hosting: Vercel Inc.
Payment Provider: Stripe
EU Representative: Available upon request
Prices og Payment
Pricing
- All prices er stated i Danish Kroner (DKK) including 25% VAT
- No additional fees er charged for payment processing
- Prices may change without notice, but do not apply til already placed orders
- EU customers may pay i their local currency via Stripe
Payment Methods
- Visa, Mastercard, American Express
- Apple Pay, Google Pay
- SEPA, Bancontact, iDEAL (EU)
All payments er securely processed by Stripe. We do not store dine payment information.
Delivery
Digital Products
- Delivered instantly via email after completed payment
- PDF files sent til den provided email address
- Download link valid for 30 days
- Tilgjengelig over hele verden - no geographic restrictions
Physical Products
- Shipped via PostNord til nearest pickup point (Denmark)
- Delivery time: 2-5 business days within Denmark
- Free shipping på orders over 500 DKK, otherwise 39 DKK
- International shipping: Kontakt us for rates og delivery times
Cancellation Rights
14-day cancellation period
- You har 14 days til cancel dine purchase
- The period starts fra den day av delivery
- Cancellation must be notified til henrik@linkbuildingbogen.dk
- Full refund within 14 days av cancellation notice
Exceptions
- Digital products det har been downloaded cannot be returned
- Personalized products cannot be returned
- Physical books must be returned i original packaging
- Books showing signs av use cannot be returned
Note: When cancelling purchases av physical goods, du must pay return shipping costs yourself, unless den item er defective eller we sent den wrong product.
Warranty Rights
2-year warranty
You har a 2-year warranty på alle physical products i accordance med EU consumer law. This means du kan complain om defects og faults det existed ved den time av delivery. Complaints must be made within a reasonable time after du discovered den defect.
Physical Products
- • Print quality og binding defects
- • Transport damage
- • Missing pages eller chapters
- • Manufacturing defects
Digital Products
- • Corrupted files
- • Missing content
- • Technical issues
- • Accessibility problems
Personal Data og Personvernspolicy
GDPR Compliance
We respect dine privacy og process dine personal data i accordance med GDPR (General Data Protection Regulation) og applicable data protection legislation.
We only collect:
- • Name og email address
- • Delivery address (physical products)
- • Payment information (handled by Stripe)
- • IP address og cookies (anonymized)
- • Order history for customer service
We NEVER share:
- • Personal information med third parties
- • E-post addresses for marketing purposes
- • Purchase history eller preferences
- • Data for commercial purposes
- • Information outside den EU
Your rights: You kan always request access, correction, eller deletion av dine personal data by contacting us ved henrik@linkbuildingbogen.dk
Dispute Resolution og Governing Law
Dispute Resolution
If du as a consumer har a complaint om dine purchase, we encourage du til first contact us directly ved henrik@linkbuildingbogen.dk eller phone +45 28 33 82 05.
EU Online Dispute Resolution:
European Commission ODR Platform: ec.europa.eu/consumers/odr
Danish Consumer Complaints Board:
Nævnenes Hus, Toldbodgade 29, 1253 Copenhagen K, Denmark
www.forbrug.dk
Governing Law og Jurisdiction
These terms og conditions er governed by Danish law. Any disputes det cannot be resolved amicably shall be settled by Danish courts i accordance med Danish law, med Copenhagen as den venue.
EU Kundes: This does not affect dine rights under mandatory consumer protection laws i dine country av residence.
Questions?
We're here til help. Kontakt us if du har questions om our terms og conditions.
Last updated: January 2025 | Applies til alle purchases på linkbuildingbogen.dk