Terms & Conditions
These terms and conditions apply to all purchases made on linkbuildingbogen.dk. By completing a purchase, you accept the following terms and conditions.
Company Information
Seller
Company: Bondtofte Holding ApS
Address: Frederiksberg Allé 4, 6th floor
Postal Code: 1621 Copenhagen V
Denmark
VAT No: DK34560311
Phone: +45 28 33 82 05
Email: henrik@linkbuildingbogen.dk
Contact Information
Customer Service: Weekdays 9AM-4PM CET
Email Response: Within 24 hours
Website: linkbuildingbogen.dk
Hosting: Vercel Inc.
Payment Provider: Stripe
EU Representative: Available upon request
Prices and Payment
Pricing
- All prices are stated in Danish Kroner (DKK) including 25% VAT
- No additional fees are charged for payment processing
- Prices may change without notice, but do not apply to already placed orders
- EU customers may pay in their local currency via Stripe
Payment Methods
- Visa, Mastercard, American Express
- Apple Pay, Google Pay
- SEPA, Bancontact, iDEAL (EU)
All payments are securely processed by Stripe. We do not store your payment information.
Delivery
Digital Products
- Delivered instantly via email after completed payment
- PDF files sent to the provided email address
- Download link valid for 30 days
- Available worldwide - no geographic restrictions
Physical Products
- Shipped via PostNord to nearest pickup point (Denmark)
- Delivery time: 2-5 business days within Denmark
- Free shipping on orders over 500 DKK, otherwise 39 DKK
- International shipping: Contact us for rates and delivery times
Cancellation Rights
14-day cancellation period
- You have 14 days to cancel your purchase
- The period starts from the day of delivery
- Cancellation must be notified to henrik@linkbuildingbogen.dk
- Full refund within 14 days of cancellation notice
Exceptions
- Digital products that have been downloaded cannot be returned
- Personalized products cannot be returned
- Physical books must be returned in original packaging
- Books showing signs of use cannot be returned
Note: When cancelling purchases of physical goods, you must pay return shipping costs yourself, unless the item is defective or we sent the wrong product.
Warranty Rights
2-year warranty
You have a 2-year warranty on all physical products in accordance with EU consumer law. This means you can complain about defects and faults that existed at the time of delivery. Complaints must be made within a reasonable time after you discovered the defect.
Physical Products
- • Print quality and binding defects
- • Transport damage
- • Missing pages or chapters
- • Manufacturing defects
Digital Products
- • Corrupted files
- • Missing content
- • Technical issues
- • Accessibility problems
Personal Data and Privacy Policy
GDPR Compliance
We respect your privacy and process your personal data in accordance with GDPR (General Data Protection Regulation) and applicable data protection legislation.
We only collect:
- • Name and email address
- • Delivery address (physical products)
- • Payment information (handled by Stripe)
- • IP address and cookies (anonymized)
- • Order history for customer service
We NEVER share:
- • Personal information with third parties
- • Email addresses for marketing purposes
- • Purchase history or preferences
- • Data for commercial purposes
- • Information outside the EU
Your rights: You can always request access, correction, or deletion of your personal data by contacting us at henrik@linkbuildingbogen.dk
Dispute Resolution and Governing Law
Dispute Resolution
If you as a consumer have a complaint about your purchase, we encourage you to first contact us directly at henrik@linkbuildingbogen.dk or phone +45 28 33 82 05.
EU Online Dispute Resolution:
European Commission ODR Platform: ec.europa.eu/consumers/odr
Danish Consumer Complaints Board:
Nævnenes Hus, Toldbodgade 29, 1253 Copenhagen K, Denmark
www.forbrug.dk
Governing Law and Jurisdiction
These terms and conditions are governed by Danish law. Any disputes that cannot be resolved amicably shall be settled by Danish courts in accordance with Danish law, with Copenhagen as the venue.
EU Customers: This does not affect your rights under mandatory consumer protection laws in your country of residence.
Questions?
We're here to help. Contact us if you have questions about our terms and conditions.
Last updated: January 2025 | Applies to all purchases on linkbuildingbogen.dk